I recently had the opportunity to meet with a customer that I had not seen in a while. Based on my pace for this particular deadline day and what I needed to accomplish, I would have to say that I was in a hurry with a lot that needed to be done. From the moment I saw this customer and shook their hand, my need to hurry just went away. Over the next several hours I focused on the conversation and what could be done to improve their situation without looking at my watch or being in a hurry. In today's fast-paced world, many meetings are being shortened and with greater expectations being expected out if these shortened meetings. I challenge you that for an important upcoming meeting to do do two things, 1. not to set an appointment right behind this appointment to allow time for a deeper conversation and not to rush the appointment and 2. don't look at a clock, phone or watch during the entire meeting. Watch and see how that by purposefully not being in a hurry it will impact the the depth of the conversation and the outcome of your meeting.