It's never a good sign to see someone freak out, especially a doctor. I realize the flu is rampant right now in my region of the country and the importance of being cautious, but to see someone in that type of position visibly freak out, it does not give the nurses or patients the feeling or belief that everything is under control. Leaders can learn from this...if you lead people, don't freak out. Great leaders are confident, have a vision, know what to do in advance of a potentially stressful situation, and almost like a natural instinct they instill calm because others rely on that leader to lead through the change when the tough things happen. So next time you are in a stressful situation, don't freak out. Be calm, decisive, figure out the plan, and then execute that winning plan at a high level. After all, it's the right thing to do and it models the way for others.